If your device fails to detect the memory card, please follow these steps:

Step 1: Verify Card Specifications Confirm your memory card capacity and current format. For 64GB and 128GB cards, you must use a formatting tool to convert them to FAT32 format — standard system formatting may not work properly.

Step 2: Format Your Memory Card For 64GB/128GB cards, use a third-party formatting tool to ensure the correct FAT32 file system is applied.

Format Tool Link: Click Here !!

Step 3: Test Your Memory Card After formatting, use a memory card diagnostic tool to verify that the card is functioning properly before reinserting it into the device.

Test Tool Link: Click Here !!